From The Knoxville Chamber: Mobile Technology Enables Small Businesses To Compete

From The Knoxville Chamber: Mobile Technology Enables Small Businesses To Compete

November 11, 2021

KNOXVILLE, Tenn.  Efficient use of mobile technology can have a positive impact on small businesses by increasing productivity and competitiveness. Mobile technology can help to enable small businesses with administration, communications, and processes through automation. It also provides access to a wide range of online resources, allowing businesses to compete on a global scale through marketing, promotion, and advertising. Additionally, it’s crucial for small businesses to consider how to protect Office 365, a popular suite of productivity tools, to safeguard their digital assets and communications.

“At UScellular, our small business experts get questions about technology, devices and mobile solutions from small businesses every day,” said Nathan Waddell, director of sales for UScellular in East Tennessee. “Small businesses are the backbone of our local economies. They create new jobs, lead the way in technology and innovation and often reflect the diversity of our communities. UScellular supports small businesses by offering a suite of productivity solutions that helps them compete on a local, state, national and even global scale.”

UScellular offers the following advice to help small businesses increase productivity and competitiveness.

5G helps do more in less time. 5G can provide a more robust mobile experience and with greater efficiency. Small businesses will be able to connect more devices, experience faster and more reliable connections, strengthen security and improve their mobility in today’s ever-evolving, remote-focused workplace.

Faster networks will mean software-as-a-service (SaaS) products also will be more effective. These cloud-based programs and apps include everything from email to office tools (such as Microsoft Office 365) and customer retention management to human resource tools, inventory control and file sharing.

Mobile Device Management protects company information and property. Mobile Device Management (MDM) helps to protect data, financial information and private customer and employee information. These include threats like device loss, exposure to third-party apps or malware. An effective mobile device management system, like IBM’s Security MaaS360, will provide small businesses peace of mind when employees are on the organization’s network.

Connecting on the go. Small businesses looking to connect to the internet on the go, should consider a hotspot or a mobile router. Hotspots are portable devices that provide mobile network connectivity on the go, allowing users to connect multiple devices, like laptops and tablets, to the internet through a shared connection. A mobile router is a better option for small businesses that will need a secure connection on a regular basis. Mobile routers also offer a wired connection for added security when traveling.

Fleet management saves time and money. Fleet management software allows companies to track their vehicles, conduct mechanical diagnostics, monitor driver safety, optimize routes and secure their fleet. From increasing fuel efficiency to reducing accidents to more efficient customer deliveries, a fleet management system can help a small business thrive.

Going paperless saves money and the earth. Creating a paperless office is easy with apps like doForms. The forms provides businesses with customizable forms with input fields, reduced paperwork and real-time integration with the office. Digital forms run on a smartphone or tablet and enable users in the field to collect data such as notes, photos and signatures.

About UScellular

UScellular is the fourth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier is building a stronger network with the latest 5G technology and offers a wide range of communication services that enhance consumers’ lives, increase the competitiveness of local businesses and improve the efficiency of government operations. To learn more about UScellular, visit one of its retail stores or To get the latest news, promos and videos, connect with UScellular on, and

This press release was produced by the Knoxville Chamber. The views expressed are the author’s own.

Steve Liem

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