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Roblox is down, with players unable to load both experiences and the studio.
Users have also reported issues with the chat filter.
Problems started late on Tuesday night, with the first outage reports logged to Down Detector at around 11.30pm.
The issues have continued into Wednesday morning. A Twitter poll by popular Roblox fan account Roblox RTC found around 93 per cent of respondents were having problems with the site.
What is Roblox?
Roblox is an online gaming platform which allows users to develop their own mini-games, called experiences, which others can then play. It is most popular with children, with more than half of its 200 million monthly users under the age of 13.
The company was founded by David Baszucki and Erik Cassel in 2004, and the game was released in 2006.
It was relatively unknown for much of its early life, but started to gain popularity in the late 2010s. The Covid-19 pandemic caused it to explode, with children stuck at home, unable to go to school. In March 2021, daily users were up 85 per cent year on year.
Roblox is free to play, but there is an in-game currency called “Robux”, which is key to the company’s success.
Players can purchase Robux with real money, and use it to purchase mini-games and items.
Mini-game developers earn 70 per cent of the Robux spent on their games, with the company taking the other 30. These developers, who tend to be aged between 14 and 25, can convert these Robux back to cash.
The practice is making some huge amounts of money. There are 300 developers making more than $100,000 a year on Roblox, while the likes of Alex Balfanz, who created the game Jailbreak as a teenager, has become a millionaire.
Why is Roblox down?
The official Roblox account tweeted at 6.46am on Wednesday: “Hi everyone, we are aware that some of you are having issues accessing Roblox. Our team is actively working on it. Thanks for your patience.”
The cause of the outage is yet to be shared.
The help section of Roblox‘s website says that when the platform is down, users may experience the following:
- Products for purchases may be delayed in receipt. Please rest assured that if a product is not immediately applied to your account, it will be soon. All completed purchases will have the product applied. In most cases products are applied within the hour and at most within 24 hours. This may also happen with virtual purchases made on-site or in experience with Robux
- Joining an experience may be delayed or unsuccessful. If you experience any issue with joining experiences, please wait for a few moments and try again
- You may experience lag or delays while using the website, platform, or applications.
When will Roblox be back?
Roblox has not said when the issues may be resolved.
Roblox suffered a similar outage back in October, when it was down for a number of days.
Follow the Roblox Twitter account for the latest updates.